Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [aintforever.com] (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Amazon Pay, Apple Pay, Google Pay, Shopify Payments), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

Purchased Marketing Data

We may also obtain marketing data from third-party providers, but only where such data is obtained and shared in a lawful manner under applicable data protection laws.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud; and
  3. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SMS MARKETING (GERMANY/EU-SPECIFIC REQUIREMENTS)

We may offer you the option to receive marketing communications via SMS (text messages) if you have explicitly consented to receiving such messages. Below is an overview of what this entails:

  1. Scope of SMS Marketing

    • We will only send you SMS marketing messages if you have provided explicit (opt-in) consent.
    • These messages may include updates on new products, promotions, and other marketing content related to our offerings.

  2. Data Collected for SMS Marketing

    • We collect and store your phone number and any relevant preferences you share.
    • We process this data solely for the purpose of sending you marketing communications as described in this section.

  3. Legal Basis for Data Processing

    • The processing of your phone number and sending marketing messages via SMS is based on your consent under Article 6(1)(a) of the EU General Data Protection Regulation (GDPR).

  4. Withdrawal of Consent / Opt-Out

    • You may withdraw your consent to receive SMS marketing messages at any time.
    • To opt out, follow the unsubscribe instructions included in any SMS marketing message you receive, or contact us at [timo@aintforever.com] with your request to unsubscribe.
    • Once you withdraw consent, we will cease sending SMS marketing messages to your phone number.

  5. Retention Period

    • We will retain your phone number for SMS marketing purposes until you withdraw your consent or request deletion of your data (whichever comes first).

  6. Third-Party Service Providers

    • We may use third-party providers (e.g., SMS gateways or marketing automation platforms) to send out SMS marketing messages.
    • These providers process personal data on our behalf and in accordance with our instructions, and are bound by data protection agreements to ensure they meet EU (GDPR) and German data protection standards.

  7. Additional Costs

    • Please note that depending on your mobile phone plan, you may incur charges from your mobile service provider for receiving SMS. We do not assume responsibility for any such charges.

By opting into our SMS Marketing, you acknowledge that your personal data (phone number) will be processed and stored in accordance with this Privacy Policy and applicable data protection laws in Germany and the EU.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident (including Germany), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States, in certain cases (e.g., when using third-party services).

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you have signed up for SMS marketing, your phone number will be retained until you withdraw your consent or request deletion, whichever comes first.

CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [timo@aintforever.com] or by mail using the details provided below:

Am Kirchberg 4, Bielefeld, NW, 33619, Germany

RETURNS

REFUNDS & EXCHANGES CAN BE ONLY ISSUED IF YOU RETURN YOUR ITEM THROUGH OUR RETURNS MANAGER / PORTAL AND PUT THE PACKAGING SLIP & QR-CODE IN THE PACKAGE! PLEASE CLICK "RETURN AN ORDER" AT THE BOTTOM OF THE PAGE.

Customers rate us 4.5/5 based on 2469 reviews.